Custom Orders
    If you would like to place a custom order by phone, please call the gift shop directly and someone would be glad to assist you with your order.

    Gift Shop Phone
    410-871-6670

    Gift Shop Hours
    Monday – Friday, 9 a.m. – 8 p.m.
    Saturday, 11 a.m. – 7 p.m.
    Sunday, 12 noon – 4 p.m.
    Ordering & Delivery Information

  • Delivery is for Carroll Hospital Center patients and staff only; we do not ship to addresses outside of the hospital campus.
  •  For your convenience, orders may be placed online 7 days a week, 24 hours a day. 
  • Orders will be delivered to patients at Carroll Hospital Center Monday through Friday,
    from 9 a.m. – 7:30 p.m. EST. 
  • Orders received online after 7:30 p.m. will be delivered the next business day. If received on Saturday or Sunday, your online order will be delivered on Monday.
  • Orders received on holidays will be delivered the next business day after 9 a.m. EST.

    Weekend Deliveries
    Weekend deliveries are available by calling the Gift Shop directly before 3:30 p.m. on the day of desired delivery at
    410-871-6670.

    Note: If you place your order online on a Saturday or Sunday, it will not be delivered until Monday.

    Processing of Orders

  • Once the recipient of your order has been verified as a patient at Carroll Hospital Center, your order will be delivered the same day, provided your order is placed before 7:30 p.m. 
  • If a patient is in surgery and has not been assigned a room, we will deliver the gift at the earliest
    opportunity after a room assignment has been made. 
  • If we are unable to locate the patient or the patient has been discharged before we process your order, you
    will be notified by phone or e-mail.

    Questions?
    If you have any questions about the delivery of your order, please call us at 410-871-6670.